Terms of purchase & Privacy policy
These conditions apply when you as a customer buy goods via www.theesaltoftheearth.net
Contact details; Pimetra Productions AB, organization number 559322-0360.
Address; Address: Östergatan 2A, 231 44 Trelleborg - Sewden.
Prices and fees
Each item is listed with a price in euros, including Swedish VAT of 25% and standard shipping. Note that the correct price is the price displayed at checkout upon completion of purchase. In the checkout before payment, you can see the total price including all fees, VAT, shipping and payment. Our prices and fees may change due to circumstances beyond our control, such as material changes in raw material prices, currency changes or changes in VAT. All prices include VAT of 25%. If the VAT changes, we reserve the right to adjust our prices and fees by the corresponding amount. We reserve the right for possible printing and typing errors.
Customs duty, taxes and fees
Deliveries outside the EU are exempt from Swedish VAT of 25%. The VAT is automatically removed from the total order amount when you select the delivery destination. You as the buyer are responsible for paying the VAT in your country and any fees and charges.
Card payment
Pay with your credit card. All card and personal data information is encrypted,
which means that no unauthorized person can see it.
Right of withdrawal & Returns
Your right of withdrawal (the withdrawal period) is valid for 14 days. The cancellation period starts from the day you received the item. If you want to cancel the purchase, you must, before the cancellation period expires, send a clear message to Pimetra Productions AB. You must state your name, your address, contact details and order number/invoice number, the date the order was placed and the name of the item(s) in the message.
When you have exercised your right of cancellation: If the product is damaged or lost due to your carelessness, you lose the right of cancellation. When exercising the right of withdrawal, you pay the return shipping and are responsible for the condition of the goods after you have received the goods and during the return shipping. The product must be returned within 14 days from the date on which notice of the exercise of the right of withdrawal was given to Pimetra Productions AB. The item must be sent well packaged and in good condition. Returns are at your own expense. Returns must be sent as a letter or parcel, not cash on delivery. In the case of exchanges, we pay the new shipping from us to you.
Refund obligation: If you have exercised your right of withdrawal, we shall refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item or. If you paid via direct card payment, it can take up to 5-10 days before money is refunded.
You must pay the return costs yourself when you send the item back. We always pay the return cost for sending back so-called replacement goods.
If a returned item has been used or handled to a greater extent than was necessary to determine its properties and function, Pimetra Productions AB is entitled to a deduction for the decrease in value of the item, which may amount to the full price of the item.
Deliveries
An order is usually sent within 1-3 working days, with the exception of holidays when order processing and delivery time can be slightly longer.
Free delivery 7-10 days. Contact us for faster delivery (fees apply.